What does it cost?
Invoices and online deposits are included in the NailMe Premium subscription. NailMe takes no commission on payments; only Stripe's usual fees apply.
Where does the money go?
Deposits are paid directly into your own Stripe account. You see all payments in your Stripe dashboard, which you can open from the app.
What happens when a customer cancels?
If the customer cancels before your free cancellation period ends, the deposit is refunded automatically. If they cancel later, you keep it. If you cancel or decline the booking, the customer always gets the money back.
Can I change an invoice afterwards?
Issued invoices can no longer be changed. To correct one, cancel it – NailMe creates a cancellation invoice with its own number – and issue a new invoice.