What do reviews cost?
Nothing. Leaving, reading and answering reviews is free for everyone – no subscription needed.
Who can leave a review?
Only the client of a booking made in NailMe, after the confirmed appointment has ended and for up to 90 days. There is one review per booking; you can change or delete it later.
What is shown publicly?
Your first name and the initial of your last name, your profile picture, the stars, tags, your comment, the service and the date. Your full name and contact details are not shown.
What happens to unfair reviews?
Anyone can report a review and give a reason. After several reports it is hidden until our team has checked it. Pros cannot delete reviews themselves, but they can reply publicly.