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Reviews

Genuine reviews from real appointments

In NailMe, only people who actually had their appointment can leave a review. That makes the stars on a profile something you can trust – and gives pros honest feedback they can answer publicly.

Free to download · iOS & Android

After the appointment, NailMe asks how it went

How it works

From the appointment to the answer

Reviews

After the appointment, NailMe asks how it went

About two hours after your appointment you get a notification. You can also rate it straight from the booking details.

  • Reminder by push about two hours after the appointment
  • Rate up to 90 days after the appointment
  • Only confirmed appointments count – one review per booking
After the appointment, NailMe asks how it went

Reviews

Stars, tags and a few words

Choose one to five stars, tap what you liked and add a comment if you want. Your review appears with your first name and initial.

  • Tags like Punctual, Clean or Great result
  • The comment is optional
  • Edit or delete your review at any time
Stars, tags and a few words

Reviews

Stars on the profile, on the map and on the web

The profile shows the average, the distribution from five to one star and what clients mention most. The stars also appear on the map and on the profile page on the web.

  • Every review marked as a verified appointment
  • Filter reviews by number of stars
  • Average and number of reviews right under the name
Stars on the profile, on the map and on the web

Reviews

Pros reply publicly

You get a notification for every new review and can reply publicly – say thank you or respond calmly to criticism. The client is notified about your reply.

  • Push for every new review
  • One public reply per review, editable at any time
  • All reviews in one place, from the menu in the Booking tab
Pros reply publicly

FAQ

Questions about reviews

What do reviews cost?

Nothing. Leaving, reading and answering reviews is free for everyone – no subscription needed.

Who can leave a review?

Only the client of a booking made in NailMe, after the confirmed appointment has ended and for up to 90 days. There is one review per booking; you can change or delete it later.

What is shown publicly?

Your first name and the initial of your last name, your profile picture, the stars, tags, your comment, the service and the date. Your full name and contact details are not shown.

What happens to unfair reviews?

Anyone can report a review and give a reason. After several reports it is hidden until our team has checked it. Pros cannot delete reviews themselves, but they can reply publicly.

Book, rate, get better

Download NailMe for free. You rate an appointment in its booking details; pros find their reviews in the menu of the Booking tab.

Free to download · iOS & Android